Last Updated: April 29, 2026
At JPS Remodeling Experts, we take your privacy seriously. This Privacy Policy explains how personal information is collected, used, stored, and protected when you visit the JPS Remodeling Experts website or use any of the services offered. It is essential to read this policy carefully to understand your rights and how your information is handled throughout the process.
By using the JPS Remodeling Experts website, you agree to the terms outlined in this Privacy Policy.
1. Who We Are
JPS Remodeling Experts is a licensed and insured home remodeling company based in Austin, Texas. The company provides professional home remodeling services, kitchen remodeling services, and bathroom remodeling services across Austin and surrounding areas.
Business Name: JPS Remodeling Experts Location: Austin, TX Phone: (512)-865-4680 Website: www.jpsremodelingexperts.com
For any privacy-related questions or concerns, contact the team directly using the contact information listed above.
2. What Information Is Collected
JPS Remodeling Experts collects two types of information — personal information provided directly and non-personal information collected automatically.
Personal Information
Personal information is collected when a visitor chooses to interact with the website. This includes information submitted through the contact form, appointment booking form, or free quote request form. The types of personal information collected include:
- Full name
- Email address
- Phone number
- Home address or project location
- Project details and scope of work
- Any additional information voluntarily provided in message fields
Non-Personal Information
Non-personal information is collected automatically when someone visits the website. This type of information does not identify any individual directly. It includes:
- Browser type and version
- Device type — desktop, mobile, or tablet
- Operating system
- Pages visited on the website
- Time and date of the visit
- Referring website or source
- Geographic location at a general level — city or region only
3. How Information Is Collected
JPS Remodeling Experts collects information through the following methods:
- Contact and Quote Forms — Information submitted directly through any form on the website
- Phone Calls — Information shared during consultation or inquiry calls
- Email Communication — Information shared through direct email correspondence
- Cookies and Tracking Technologies — Automatic collection of non-personal data during website visits
- Google Analytics — Website traffic and user behavior data for performance and improvement purposes
4. How the Information Is Used
The information collected by JPS Remodeling Experts is used strictly for legitimate business and communication purposes. It is important to know that personal information is never sold to third parties. Information collected is used for the following purposes:
- To respond to consultation requests, quote inquiries, and appointment bookings
- To communicate project updates, timelines, and service information
- To send follow-up communications related to an inquiry or project
- To improve the website experience and content based on visitor behavior
- To analyze website traffic and understand how visitors interact with the site
- To comply with legal obligations and protect the rights of the business and its clients
- To send relevant service information or promotional content — only where consent has been given
5. Cookies and Tracking Technologies
The JPS Remodeling Experts website uses cookies and similar tracking technologies to improve user experience and collect non-personal data about how the site is used.
What Are Cookies?
Cookies are small text files stored on a visitor’s device when they visit a website. They help the website remember preferences and understand how visitors navigate the site.
Types of Cookies Used
- Essential Cookies — Required for the website to function properly. These cannot be disabled.
- Analytics Cookies — Used to collect anonymous data about visitor behavior through tools like Google Analytics.
- Marketing Cookies — Used to track the effectiveness of advertising campaigns where applicable.
Managing Cookies
Visitors can control or disable cookies through their browser settings at any time. It is important to note that disabling certain cookies may affect the functionality of some parts of the website. Most browsers allow cookie management through the settings or preferences menu.
6. Third-Party Services
JPS Remodeling Experts may use trusted third-party services to support website operations and business communications. These third parties are carefully selected and are only given access to information necessary to perform their specific function. Third-party services used may include:
- Google Analytics — For website traffic and performance tracking
- Google Ads — For online advertising and lead generation
- Email Service Providers — For sending communication and follow-up emails
- CRM Platforms — For managing client inquiries and project communication
- Payment Processors — For secure handling of any financial transactions
Each third-party service operates under its own privacy policy. JPS Remodeling Experts is not responsible for the privacy practices of external platforms. Visitors are encouraged to review the privacy policies of any third-party services they interact with.
7. How Information Is Protected
The security of personal information is a top priority at JPS Remodeling Experts. Reasonable technical and organizational measures are in place to protect personal information from unauthorized access, loss, misuse, or disclosure.
Security measures include:
- Secure HTTPS encryption on the website
- Restricted access to personal information — only authorized team members can access it
- Regular review of data handling practices and security measures
- Secure storage of all digital records and communications
It is important to understand that no method of transmission over the internet is 100% secure. While every effort is made to protect personal information, absolute security cannot be guaranteed.
8. Data Retention
Personal information is retained only for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy — or as required by law. Once information is no longer needed, it is securely deleted or anonymized.
Project-related records may be retained for a longer period to comply with legal, accounting, or warranty-related requirements.
9. Sharing of Information
JPS Remodeling Experts does not sell, rent, or trade personal information to any third party. Information may be shared only in the following limited circumstances:
- With Service Providers — Trusted third-party vendors who assist in operating the website or delivering services, subject to strict confidentiality agreements
- For Legal Compliance — When required by law, court order, or government authority
- To Protect Rights — When necessary to protect the rights, safety, or property of JPS Remodeling Experts, its clients, or the public
- Business Transfers — In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction
10. Children’s Privacy
The JPS Remodeling Experts website is intended for adults only. The services offered are directed at homeowners and adult decision-makers. Personal information is not knowingly collected from anyone under the age of 18. If it is discovered that personal information has been collected from a minor without parental consent, that information will be deleted promptly.
11. External Links
The JPS Remodeling Experts website may contain links to external websites for reference or informational purposes. JPS Remodeling Experts is not responsible for the privacy practices or content of any external websites. Visitors are encouraged to review the privacy policy of any external site before submitting personal information.
12. Your Rights
Depending on the applicable privacy laws in your location, the following rights may apply to personal information held about you:
- Right to Access — The right to request a copy of the personal information held about you
- Right to Correction — The right to request correction of inaccurate or incomplete information
- Right to Deletion — The right to request that personal information be deleted, subject to legal requirements
- Right to Opt-Out — The right to opt out of marketing communications at any time
- Right to Data Portability — The right to request personal information in a structured, commonly used format
To exercise any of these rights, contact JPS Remodeling Experts directly using the contact details provided at the top of this page. Every request will be responded to within a reasonable timeframe.
13. Marketing Communications
JPS Remodeling Experts may send marketing or promotional emails to individuals who have submitted an inquiry or opted in to receive communications. Every marketing email includes an unsubscribe option. Opting out of marketing emails does not affect the ability to receive essential project-related communications.
14. Changes to This Privacy Policy
This Privacy Policy may be updated from time to time to reflect changes in business practices, legal requirements, or website functionality. The updated policy will always be posted on this page with a revised effective date at the top. Continued use of the website after any updates constitutes acceptance of the revised Privacy Policy.
It is recommended to review this page periodically to stay informed about how personal information is handled.
15. Contact Us
For any questions, concerns, or requests related to this Privacy Policy or the handling of personal information, please reach out directly:
JPS Remodeling Experts Austin, TX Phone: (512)-865-4680 Email: info@jpsremodelingexperts.com
The team at JPS Remodeling Experts is committed to handling every privacy concern with transparency, care, and respect.